VOO Representative did not close my acount
I was helped two months ago by Voo represenative “ Marie S, (https://forum.voo.be/members/marie-s-10100).
I was told that my account would be closed upon final payment and verificion of my move; I submitted a copy of my US passport as I work abroad. and payment was posted on my final bill on Nov 26th.
However the rep never closed the account and I am still receiving bills.