Promeneur

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8 Messages

mar. 21 nov. 2017 18:09

Very slow internet : download speed around 3mb/ps by Wi-Fi and Cable

Hello, my internet is very slow for few days now, getting download speeds around 3mb/s (cable/wifi).
I have an unlimited plan.

I have reset the modem to factory settings but still the same. No one on the phone speaks english apparently.

Réponses

Promeneur

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8 Messages

il y a 3 ans

levels
XENA

Top Expert

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11K Messages

il y a 3 ans

hello the levels are not good and abnormal I think you need a technician
Pack All-In VOO #Quatro MAX# (BE TV inclus) + Bouquets FAMILY FUN & DISCOVER MORE + GSM: VOOmobile #MAX# avec l' option "Europe"
Francois

Officiel VOO

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1K Messages

il y a 3 ans

Hi Donzoolo,

I'll transfer your request to the department concerned. I'll get back to you as soon as I have information.

Best regards,
François
why so serious ?

Promeneur

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8 Messages

il y a 3 ans

Hi Francois, thanks for looking into this. Looking forward for more info.
Francois

Officiel VOO

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1K Messages

il y a 2 ans

Hi donzoolo,

I see the you had an intervention and that everything is in order :)

I will close this subject.

Best regards,
François
why so serious ?