Promeneur

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9 Messages

dim. 27 janv. 2019 14:09

Upgrade to net wahoo

Hi There - am an existing customer for an older net only plan. Am wondering what's the cost if any to upgrade to the Wahoo plan (125Mbps, Unlimited)?

Also wondering if it's possible to take part in the current promo of getting 10 euro / month reduction for the first 3 months of the net wahoo plan?

Thanks in advance for the help!

Réponses

Solution acceptée

Francois

Officiel VOO

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1K Messages

il y a un an

Everything is in order, the internet Wahoo has starded today.

Best regards.
why so serious ?
Marcs

Top Expert

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10.8K Messages

il y a un an

Hi, there are no additional cost for update your plan, you will just pay the price of the new plan (48,95 euros).

I dont think that you will have the promo becouse you are still a Customer.

To be sure of that, Don't forget to note your Customer number on your profil.

Attention: the new plan begin Always the first day on the month, so if you want to have the new plan for the 1st february, it is time to act.
N'étant qu'un simple client, je ne parle jamais au nom de Voo

Promeneur

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9 Messages

il y a un an

Hi Frames - Thanks for letting me know. I guess it's best to call them to upgrade? Or can they do it directly through the forum?

Thanks once again for the help.
Marcs

Top Expert

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10.8K Messages

il y a un an

They can do it througt the forum but not before monday, they are "off duty" the Sunday.

If you have no answer monday afternoon then it is maybe time to do it by phone.
N'étant qu'un simple client, je ne parle jamais au nom de Voo
Francois

Officiel VOO

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1K Messages

il y a un an

Hi rusty1052,

We will help you with your upgrade to the Internet Wahoo. We'll come back to you shortly in private message :).
why so serious ?

Promeneur

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9 Messages

il y a un an

Ok thanks I’ll await the message