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Promeneur

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18 Messages

jeu. 5 janv. 2017 11:03

Router unreachable via VPN

On my side, since yesterday at 23:00 CET, nothing is working again. . I cannot connect to my VPN (again), site/link is unreachable and nothing has changed on my side. I'm suspecting it is (again) a change in the IP address from pubic to private. Please provide permanently a public IP address with no port restrictions or filtering, I don't care if it changes after some time but it has to be publicly reachable.

Please VOO you are not the cheapest provider on the market, please do not become also the most unreliable one.

Réponses

Promeneur

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18 Messages

il y a 4 ans

Update: LINK IS DOWN FROM VOO, THERE IS NO CONNECTION AT ALL, SIGNALS ARE ALL AT ZERO.
Tiou

Érudit

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5.3K Messages

il y a 4 ans

Hello ccckr,

Your IP adresse is still public...

It's pretty incomprehensible because I don't see any disconnection... You should be abe to use the network.

Basics questions : did you reset the modem ? Did you reset the Wi-Fi ?

Ancien Officiel VOO

roylion15

Top Expert

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17.3K Messages

il y a 4 ans

Hello,
If you had already asked to go back into a public IP, VOO did not move you back into a private IP. Generally this request must be made only once to stay in public IP.

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