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Promeneur

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1 Message

jeu. 25 oct. 2018 17:06

No internet in 1040 Evere

No connection since yesterday : ( Router works fine but there's no access to the internet. Is this a problem on Voo side?

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urbainarthur

Érudit

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355 Messages

il y a 2 ans

Hi!
I’m sorry for this problem. I’m here for help you ?
Have you ever done a Speedtest? If yes, Are the tests done by wired or wifi?
Is the modem well located where it will flash with red leds?

Have you noticed other dysfunctions such as a jerky Tv picture?

Did you also ask your neighbors to see if they noticed the same problems...

Wishing you an excellent evening,
Yours,
Arthur
U. Arthur/Simple client, comme VOO.
Thibault

Officiel VOO

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2.7K Messages

il y a 2 ans

Hello Crazyboii

The customer number you entered in your profile is not correct. If your problem is still present, can you modify it, or send me a private message with your complete address?

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