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Promeneur

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8 Messages

dim. 24 févr. 2019 12:11

No Internet connection Ixelles - 1050

Hi,
I have voo wahoo subscription. I don’t have internet since morning.Can anybody here assist me to resolve the issue.

Also I am facing major internet speed issue since 2 weeks

Réponses

Solution acceptée

Promeneur

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6 Messages

il y a un an

Cedric

Here all is stable again since yesterday afternoon
Marcs

Top Expert

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11.2K Messages

il y a un an

Hi,

There are no official the Sunday so you need to wait monday or you can also phone to the support (078/ 50 50 50 till 21h30 every days).

If you wait help from one official here on the forum, you need to write your Customer number in your profile
N'étant qu'un simple client, je ne parle jamais au nom de Voo
Cedric

Officiel VOO

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563 Messages

il y a un an

Hello utsav1521,

We'll analyse your connexion and contact you by private message, don't worry. :relaxed:

Have a nice day !

Promeneur

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6 Messages

il y a un an

Hi,
I have voo wahoo subscription. I don’t have internet since morning.Can anybody here assist me to resolve the issue.

Also I am facing major internet speed issue since 2 weeks

Hi

Did they solve this I also have problems with my Professional subscription flapping every 2 to 10 minutes in Ixelles. It is not possible for me to get through to the helpdesk I either get disconnected or they hangup the phone.
Cedric

Officiel VOO

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563 Messages

il y a un an

Hello StephanBenchmark,

Please, let me see your customer's number in the settings of your profile. I'll check your Internet connexion. :wink:
Cedric

Officiel VOO

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563 Messages

il y a un an

Dear StephanBenchmark,

According to the customer's number you send me by private message, there is a general disruption of services in your area. Don't worry, our teams are working on a quick resolution. :relaxed:

My colleague will come back to you in a private message about this subject.
Cedric

Officiel VOO

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563 Messages

il y a un an

Hello utsav1521 and StephanBenchmark,

Do you have any updates ? :relaxed:
Cedric

Officiel VOO

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563 Messages

il y a un an

Thank you for the reply StephanBenchmark ! :nerd:

Have a nice day.