Promeneur

 • 

2 Messages

sam. 17 oct. 2015 10:43

Fermé

Double NAT

Since a few months ago I'm now finding myself behind at least 2 levels of Network Address Translation (NAT). This is affecting my ability to use my internet service as desired. How can I get this fixed so that I have a public address on the WAN interface of my modem?

Jeff

Réponses

Solution acceptée

Fabrice

Apprenti

 • 

1.8K Messages

il y a 4 ans

To improve the readability of the Forum, I've moved your subject to our international section.

Have a nice day,
Fabrice
Ancien Officiel VOO, Fabrice ne répondra du coup pas à vos messages privés

Solution acceptée

Fabrice

Apprenti

 • 

1.8K Messages

il y a 4 ans

In fact, your IP adress was not in the public mode. That's why you weren't able to connect your NATs.

This point has been fixed by my colleagues.

I invite you to identify the answer to your question.

Regards,
Fabrice
Ancien Officiel VOO, Fabrice ne répondra du coup pas à vos messages privés

Promeneur

 • 

1 Message

il y a 4 ans

Hi Jeff P,

Thank you for choosing The Forum Voo to ask your question.

I'm in charge of your case. I will contact my collaborators from the Help Desk to do the necessary.

I'm coming back to you to see if it is ok.

Regards,
Johan

Johan
Fabrice

Apprenti

 • 

1.8K Messages

il y a 4 ans

Hi Jeff P,

I'll take charge of your demand. My colleagues will do all the necessary.

Don't forget to tell us if everything is OK :)

See you soon,
Fabrice
Ancien Officiel VOO, Fabrice ne répondra du coup pas à vos messages privés

Promeneur

 • 

2 Messages

il y a 4 ans

Fabrice,
My problem is now solved, thanks so much for the fast and excellent response. I wish I would have posted to the forum sooner, this is great.

Jeff


Hi Jeff P,

I'll take charge of your demand. My colleagues will do all the necessary.

Don't forget to tell us if everything is OK :)

See you soon,
Fabrice